At ZORZIA INTERNATIONAL PRIVATE LIMITED, we understand that plans can change. Our cancellation policy is designed to be fair, simple, and customer-focused.
1.Cancellation Before Dispatch
- You may cancel your order within 12 hours of placing it, provided the order has not yet been processed or shipped.
- To request a cancellation:
- Email us at care@zorzianation.com
, or Call/WhatsApp us at +91 8750013407 - Please mention your Order ID and the reason for cancellation to help us assist you quickly.
2.Orders Already Shipped
Once your order has been dispatched, it cannot be cancelled. However, you may be able to return or exchange the item after delivery in accordance with our Refund & Returns Policy.
3.Prepaid Orders & Refunds
If a prepaid order is cancelled successfully before dispatch, the full amount will be refunded to your original payment method within 5–10 business days.
4.Cancellation by ZORZIA INTERNATIONAL PRIVATE LIMITED
- We reserve the right to cancel any order in situations including, but not limited to:
- Product being out of stock or discontinued
- Payment verification or processing issues
- Delivery not serviceable at your location
- Errors in pricing or technical glitches
- In such cases, we will notify you promptly and issue a complete refund if payment has already been made.
5.Contact Us
If you have questions about cancellations or need support, please reach out to us:
Email: care@zorzianation.com
Phone: +91 8750013407
Company: ZORZIA INTERNATIONAL PRIVATE LIMITED